Digital transformation, already a defining feature of our world, is being accelerated by the COVID-19 pandemic, changing customer demands, expectations of digital inclusion and exponentially evolving technology. Most large companies have made incremental strides in digitizing their core offerings, such as creating a digital sales channel or using digital tools to improve internal operations. However, to compete in markets increasingly dominated by digital native players, organizations need to step up their game as the digital native firms are not about to slow down the pace of their own innovation.
Global Citizen Capital, as one of the lead contributors, shares its journey in empowering start-ups and scale-ups innovate with #nextgen business models.
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